Legal

Terms of Service

Last updated: March 2026

01Acceptance of terms

By creating an account or using TheBAPortal, you agree to these Terms of Service. If you do not agree, do not use the platform. We may update these terms from time to time. Continued use after an update constitutes acceptance of the revised terms.

02Description of service

TheBAPortal is a connected workspace for Business Analysts. Within a project, it helps you analyse the business problem, map stakeholders, draft and refine requirements, write user stories, analyse process, build a business case, and produce test cases and requirements traceability — with Decision Lab for structured decision support and BA Intelligence for analysing stakeholder input, all sharing the same project context. The platform is provided on an "as is" and "as available" basis.

03Account registration

You must be at least 16 years old to create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to provide accurate and complete information when registering.

04Subscriptions and billing

Free accounts have access to limited features as described on the Pricing page. Pro subscriptions are billed monthly or annually in advance. Prices are in USD unless otherwise stated. You authorise us to charge your payment method on a recurring basis until you cancel. Refunds are handled on a case-by-case basis — contact us within 7 days of a charge if you believe an error has occurred.

05Cancellation

You may cancel your Pro subscription at any time from your account Settings. Cancellation takes effect at the end of the current billing period. You will not be charged again after that date, and you will retain access to Pro features until the period ends.

06Acceptable use

You agree not to use the platform to: attempt to reverse-engineer or extract model prompts or AI system instructions; scrape or systematically download content; create accounts for the purpose of reselling access; submit content that is unlawful, abusive, or infringes third-party rights; or interfere with the security or operation of the platform.

07Intellectual property

All platform content — the application itself, its tools, templates, and branding — is owned by TheBAPortal or its licensors. Your project data, inputs, and the deliverables you generate remain yours. We do not claim ownership over work you produce on the platform. You grant us a limited licence to store and process your data for the purpose of providing the service (generating artifacts, exports, and project history).

08AI-generated content

The platform uses AI to analyse your project context and generate business analysis artifacts — including problem analyses, requirements, user stories, process maps, business cases, test cases, and decision support. AI output is a drafting aid, not professional advice, and should be reviewed before you rely on it or share it with stakeholders. We make no guarantees about the accuracy or completeness of AI-generated content.

09Disclaimers and limitation of liability

The platform is provided without warranties of any kind, express or implied. We do not guarantee that the platform will be error-free or uninterrupted. To the maximum extent permitted by law, TheBAPortal's liability for any claim arising from use of the platform is limited to the amount you paid us in the 12 months preceding the claim.

10Governing law

These terms are governed by the laws of the Province of Ontario, Canada, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Ontario.

11Contact

Questions about these terms? Email us at legal@thebaportal.com.